Refund Policy


LXVEZ DXRK

REFUND POLICY


Last Updated: September 1st, 2026


All products sold by Lxvez Dxrk are digital products. Please carefully review the product description and applicable terms before completing a purchase.


GENERAL REFUND POLICY


All sales are final unless a refund or replacement is approved under this policy or required by applicable law.


Due to the digital nature of our products, refunds are not automatically provided once an order has been delivered.


WARRANTY PERIOD


Unless otherwise stated on the product listing, console accounts are covered by a 120-minute warranty beginning at the time of delivery.


Any issue must be reported within this period.


Claims submitted after the warranty period has expired may be denied.


WARRANTY TERMINATION UPON LOGIN


The warranty automatically ends once the customer successfully logs into the purchased account.


This applies regardless of how much time remains in the 120-minute warranty period.


By successfully logging into the account, the customer confirms that the provided credentials were functional and accessible.


ELIGIBLE CLAIMS


A refund or replacement may be considered where:


The account cannot be accessed at the time of delivery.

The product materially differs from its advertised description.

The issue was caused by an error attributable to Lxvez Dxrk.

The issue is reported within the applicable warranty period.


We reserve the right to investigate claims before approving a refund or replacement.


NON-REFUNDABLE CIRCUMSTANCES


Refunds will generally not be provided for:


Change of mind.

Accidental purchases.

Failure to read the product description.

Issues reported after the warranty period.

Loss of access after successful login.

Loss of access occurring after the warranty period.

Account recovery or other circumstances outside our reasonable control.

Third-party platform suspensions, restrictions, or terminations.

Customer misuse or unauthorized modification of the account.

Failure to follow provided instructions.

LOSS OF ACCESS


Customers acknowledge that purchasing an account does not provide full, unrestricted, or permanent ownership or control of the underlying account.


Access may potentially be lost, recovered, restricted, suspended, or otherwise become unavailable.


Where such an event occurs after the applicable warranty period has expired, it will generally not qualify for a refund or replacement.


REFUND METHOD


Where a refund is approved, the default form of compensation will be Store Credit unless otherwise required by applicable law or expressly agreed by Lxvez Dxrk.


Store Credit may be used toward future purchases from the Store.


PAYMENT DISPUTES


Customers are encouraged to contact Lxvez Dxrk support before initiating a payment dispute where the matter can reasonably be resolved through our support process.


Fraudulent or abusive payment disputes may result in restrictions on future purchases.


Nothing in this policy limits any rights available to customers under applicable law.


CONTACT


Refund and replacement requests should be submitted through the support channels available through the Lxvez Dxrk Discord. https://discord.gg/lxvedxrk


Lxvez Dxrk

Store: https://lxvez-dxrk.mysellauth.com/